hosting picks » seo resources » custom error pages

Custom Error Pages:


404 custom error pages are pages designed to retain visitors that happen to visit a non existent page on your website.  The general 404 error that they receive and we’re sure you have come across it a few times.
Visitors trust is lost and general behavior will be to close the browser window.  This results in a lost visitor and most likely a lost sale/conversion.
In order to retain visitors we recommend creating custom error pages that notifies them of an error and allows them to view your html sitemap (so they can still browse what they were looking for), a search page (so they can search for what they were looking for) or ideally a content page related to the page that the error occurred on (folder related).
In saying that, custom error pages are a must and are extremely easy to setup.
Step1: Create a 404 custom error page (html, php, etc.) and name it 404.html (or your desired extension) – make it larger than 512 bytes or Internet Explorer will show its own custom Error Page.
Step2: Upload your 404 custom error page to a folder called /errors on your hosting server (/public_html/your domain name/errors)
Step3: Check to see if there is a .htaccess file in the root of your domain. Skip step 4 if the .htaccess file exists
Step4: Next create a file called .htaccess (.htaccess file must be lowercase and contain the prefix fullstop .) and place it in your website root.
Step5: Open the .htaccess file with a text editor and insert the following:
ErrorDocument 404 /errors/404.html
Step6: Save
Step7: Open a new browser and test the custom error page setup by going to a non existent page on your addon domain
E.G. – you will see our custom error page goes to a page similar to our sitemap page.
Custom Error Pages Troubleshooting and Common Issues:
Custom Error Page Issue – Microsoft Internet Explorer and Google Chrome:
If your Custom Error Page is smaller than 512 bytes Microsoft Internet Explorer and Google Chrome will show its own Error Page when it picks up a 404 error. We therefore recommend making your 404.html custom error pages larger than 512 bytes. 
Custom Error Page Issue Joomla SEO/SEF and Addon domains:  
Joomla site as primary in root directory with SEO (SEF) module – How to add .htaccess file to an addon domain.
This issue is experienced when trying to add custom error pages to one addon/secondary domains when you have a Joomla installation in your root/primary domain (You receive 500 errors and your 500 custom 500 error page wont load).
You need to create custom error pages, call them 404.html and 500.html for this example and place them in a folder called /errors in your addon domain:
/public_html/your addon domain name/errors
Using cpanel File Manager create a new file in your addon domains root folder and call it .htaccess (.htaccess file must be lowercase and contain the prefix fullstop .)
Right Click the .htaccess file and select edit
Add the following and then click Save:
RewriteEngine Off
order allow,deny 
deny from all 
ErrorDocument 404 /errors/404.html
ErrorDocument 500 /errors/500.html
Test the setup by going to a non existent page on your addon domain
Cant find .htaccess file:
Either the file does not exist yet or cpanel file manager is hiding the file.
Make sure that cpanel file manager is not hiding files – you can set this when launching cpanel file manager.
If it does not exist, simply create a new .htaccess file

Web Host Disk Space Bandwidth Free Domain Price  
Just Host Website Hosting Unlimited Unlimited Yes


Read more
Super Green Natural Web Hosting Unlimited Unlimited Yes


Read more
Web Hosting - Fat Cow Unlimited Unlimited Yes


Read more
Website Hosting - Yahoo Unlimited Unlimited Yes


Read more
Web Hosting - Host Gator Unlimited Unlimited No


Read more
Web Hosting - Go Daddy - - Yes


Read more

Just Host Website Hosting

Price: $4.45


Just host is one of the most reliable website hosting services available online. They offer fast and affordable web hosting with reliability and 24 hour technical support via phone, email and chat. Just Host also offers a free domain for life and many other unlimited hosting features. They guarantee 99.9% uptime and an anytime money back guarantee.


  • FREE Instant Setup
  • No Hidden Fees
  • Unlimited GB's of Space
  • Unlimited Domain Hosting
  • Unlimited E-Mail Accounts
  • Unlimited MySQL Databases
  • Money Back Guarantee
  • Domain Name FREE
Super Green Natural Web Hosting

Price: $4.95


Should you be interested in helping save the planet, then super Green Hosting is for you. They offer high quality servers and server hardware, but use only energy efficient methods to keep power consumption as low as possible. Their carbon neutral project aims to reverse the effect of global warming by planting trees and using wind energy as a power source.


  • FREE Instant Setup
  • No Hidden Fees
  • Unlimited GB's of Space
  • Money Back Guarantee
  • Professional Green Hosting
  • Energy Efficient Servers
  • 100% Carbon Neutral Friendly
  • Use #1 Control Panel - cPanel
  • Unlimited Bandwidth
  • Unlimited Email Accounts
  • Point & Click Site Builder
  • Website Templates
  • $25 Google Ad Credits
  • $25 Yahoo Ad Credits
  • $50 Facebook & MySpace Ad Credits
  • 1 Click Joomla Install
  • 1 Click WordPress Install
  • Domain Name FREE
Web Hosting - Fat Cow

Price: $3.67


This robust website hosting company has been around since 1998 and delivers reliable web hosting services. They offer hosting packages for both business and personal hosting requirements. You can register your domain and have your website hosted at Fat Cow.


  • Unlimited GB's of Space
  • Unlimited Bandwidth
  • UNLIMITED POP Mailboxes
  • UNLIMITED MySQL Databases
  • UNLIMITED Domains Hosted
  • Domain Name FREE
  • Website Builder FREE
  • Shopping Cart FREE
  • Script Barn
  • FREE WordPress
  • phpBB
  • Joomla & More
  • SSL Secure Server
  • FTP Users & SubUsers Unlimited
Website Hosting - Yahoo

Price: $7.46


Yahoo is a trusted name online, that is also offering website hosting and website services. They have tools to help you design and build your own website. You can update your website and view the performance of the website via reports. Their 24 hour support service will help you through the tasks of setting up your hosting and managing your website. 


  • Unlimited GB's of Space
  • Unlimited GB's of Transfer
  • Domain Name FREE
  • 24-hour toll-free customer support
  • Email addresses 1,000
  • Easy-to-use site design tools
  • Support for third-party design tools
  • Photo, audio, and video galleries
  • Advanced scripting and database tools
  • User-friendly control panel
  • Exclusive online marketing discounts
Web Hosting - Host Gator

Price: $3.96


Host Gator has been offering world class website hosting services since 2002. They have clients in over 200 countries and have over 300 employees. Their services include; shared hosting, reseller hosting, VPS and dedicated server packages for website pros as well as for people starting out online. They guarantee 99.9% uptime and have 24/7 support 365 days a year. With a 45 day money back guarantee why not try them out?


  • Unlimited GB's of Space
  • Unlimited GB's of Transfer
  • FREE Site Builder
  • User-friendly control panel
  • 4,500 Free Website Templates
  • 99.9% Uptime Guarantee
  • 45 Day Money Back Guarantee
  • 24/7/365 Technical Support
Web Hosting - Go Daddy

Price: $7.49


Since 1997 Go Daddy has been offering the cheapest industry prices for the latest TLD’s. You can save up to 70% on domain name registration. They also offer website hosting, an easy to use website builder, email accounts, blogs, photo albums and more – all free! You can get online for the cost of your domain name!


  • Domain Registration
  • Website Hosting
  • Website Builder
  • Email Accounts
  • Blogs
  • Photo Albums